Don't
see an answer to your question? Contact us by e-mailing us
at customersupport@romanticreflections.net
and we will answer your question as soon as possible.
Q. Who is Romantic Reflections and why should I
buy my lingerie from RomanticReflections.com?
A. Romantic Reflections operates out of Springville, Utah. Our competitive
pricing and reliable shipping procedures are unmatched in the industry.
Q. How can I pay for my orders?
A. We accept Visa, MasterCard, Paypal, Money Orders and Certified Checks. Please
send all money orders and/or certified checks to G & A Enterprises
1200 East Center, Springville UT 84663 along with a copy of your invoice. To
get your invoice go through the ordering process as you would if paying
with credit card and select Mail/Order as your ordering method and choose the Check or Money order payment option,
complete the order. You then will receive your invoice and order number.
Q. Is my order secure?
A. Yes, all orders placed on our server will be sent with a 128 bit
encryption which is the same encryption that all banks use.
Q. How do you ship the products to me?
A. We use Federal Express and UPS and for P.O. Boxes or Canadian orders
we use USPS.
Q. What are your shipping costs?
A. The below table shows that different shipping costs:
|
Shipping
Method
|
Rate
|
| Standard Shipping (USA) |
$8.00
|
| Express 2 Day (USA) |
$12.00
|
| Express Overnight |
$18.00
|
| USPS (Required for P.O. Boxes) |
$6.00
|
| Canadian |
$16.00
|
Q. What is your return policy?
A. All returns must be made within 30 days from original purchase
date. Return authorization is required by RomanticReflections.net.
It is the policy of RomanticReflections.net
to accept returned merchandise under the following conditions ONLY:
We cannot accept returns or exchanges
on used or worn merchandise.
RomanticReflections.net reserves the
right to accept or deny any and all returns.
Any merchandise that is re-shipped will
incur additional shipping charges.
Contact
us for any other questions about our return policy.
Q. If I have a backorder when or how
will it be shipped?
A. They can be shipped out immediately when they come available or
we can ship them with your next order.